I don't understand what the logon process has to do with shutting down, unles somehow, I've been logged on incorrectly.

The Windows Logon Process System process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000)Īt this point, I just kill the power, as Windows has been shutdown, but not in the proper event sequence et al. I clicked on OK, rebooted, and all seemed well - IE 7 and my OE mail were back in place.īut now, all of a sudden, when I shut down my system, and the shutdown has gone about half was through, a blue screen with this message appears It came up with a message box stating that (sorry, I didn't copy down the exact message) a layer/file (or something) from PC Tools (the company behind Spyware Doctor) was the culprit, and did I want it removed. So I tried again, and when the 'no access' message box came up, and XP offered to help with the problem, I decided to let Windows XP Pro 'fix' the problem. I confirmed that my network was OK, on another machine. When I went onto the Internet, I had no connection. So I totally unninstalled the software.īut, it was still after me. After finally disabling Spyware Doctor, the serious problems being produced by it seemed gone.

Format factory error 0xc0000005